ContactsBase FAQ

 

Q: Can I have custom fields in my subscription forms?

A: Yes. You have the capability of adding unlimited custom fields to your lists and forms.

 

Q: How many e-mails can I send per hour?

A: This varies by application. Depending on the size, scope, and nature of the mailing sent, ContactsBase can send up to 1,000 e-mails per hour. Your situation will vary, so contact us for details.

 

Q: Can I use ContactsBase with more than one website?

A: Yes.

 

Why should I choose ContactsBase over competitors?

A: Our software offers the functionality of pricier competitors at a lower cost, enabling our customers to focus on and have an easier time attaining, a considerable return on investment.

 

Q: Are all contact lists separate?

A: Yes. All lists, contacts, templates, and statistics are separate.

 

Q: Can I send out sequential e-mails (autoresponders) when a user subscribes to my list?

Yes. You can send as many such responses, on any schedule, you should find appropriate.

 

Q: Can I use my existing user database with ContactsBase?

A: Yes, provided that your existing database can be exported in CSV (comma separated variable) format.

 

Q: Can I send personalized e-mails?

A: Yes. You may use custom fields to accomplish whatever degree of customization you require.

 

Q: Can I have multiple users with their own lists and newsletters?

A: Absolutely. ContactsBase was conceived and designed as a multi-user application.

 

Q: Is there a time-limited or other type of trial I can use?

A: Our service is backed by a 60-day satisfaction guarantee, so you can try the service without worrying about a time-capped trial license.

 

Q: Do you offer non-profit or educational discounts

A: Sorry, not at this time.

 

Q: Does ContactsBase require the use of a browser plug-in?

A: Absolutely not. Our interface is designed for regular web browsers, straight out of the box, and is no more complicated than a typical web-based e-mail account.